As you know, DJI GO 4 is a great app built to optimize your aerial experience. This app helps users to capture incredible images, edit, and share with ease. However, many times, users face the issue of Fix DJI GO 4 app crashes on Android. Most of them get stuck, as they don’t even know how to fix it. They just keep wondering whether it happened because of the outdated software version or bugs/glitches problems or servers are down but fail to resolve the issue the right way.
If you also face similar issues but don’t know how to resolve it, then this is the perfect read for you. Here, we have recommended the eight best troubleshooting tips that will help you get rid of the issue effortlessly. Using these tips, you will be able to enjoy a seamless experience on your DJI GO 4 app. So, without any further ado, take a look at our top fixes that will fix your app’s crash in no time. Read on!!
Top 8 Fixes When DJI GO 4 App Keeps Crashing in Android 14
Here is our rundown of the top fixes that will help you get rid of the DJI GO 4 crash issue instantly. Take a look….
1. Reboot Your Device
The first and foremost, and yes, the easiest solution, is to reboot your device. No matter how easy it seems, this is a significant step that can help you fix the crash issue instantly. Often, browsing history and app cache fill the entire memory of the Android. The overcrowded memory of Android can interrupt the performance of any app, including DJI GO 4.
You might be facing the issue of the DJI GO 4 App crashing over and over again because of the overcrowded memory. Rebooting your Android 14 devices can help. It is a simple yet effective solution to overcome this issue. This is because it releases the memory and clears away all caches in no time. Hence, as the primary step, you should reboot your device. Check out the following steps to reboot an Android 14 phone:
- Press and hold the power button for a few seconds. Or, press and hold the Power + Volume up keys
- A menu will appear on the screen with Power-off and Restart options
- Select the Restart option
After a few seconds, you can check whether or not your DJI GO 4 App has started working.
2. Check Your Internet Connectivity
You may be surprised to know that in some cases, poor internet connection can be the real culprit for all the trouble. However, you don’t need an internet connection to fly a drone through the DJI Go 4 app. But in certain situations, you may need high-speed internet connectivity to log into the account, upgrade firmware, or download maps.
Probably, the issue of the app crashing occurs due to poor or no internet connectivity or less internet bandwidth. Hence, you should ensure that you have enabled a high-speed wi-fi connection on your Android phone.
3. Update DJI GO4 App
Presumably, you know that all your important apps (the ones you use more frequently) should be updated at all times. This is because the outdated version of the app sometimes causes real pain, especially when you need it the most.
So, if you want to have a seamless experience using the DJI GO4 app when flying drones and for aerial photography, then keep your software updated. Check for the latest update available and update your app. Don’t know how to update it? Worry not; check out the following steps to update the app and fix the issue:
- Head over to the Google Play Store
- Tap the search bar and enter DJI GO4 App
- Hit the Update option
- Wait for a few seconds until its latest version installs.
Note: You will see the update option only when the latest version is available. In case you do not see the option update, it means that there is some other reason for your DJI GO 4 app crash.
4. Force Stop the App
If everything seems fine so far, then try to force-stop the app. Sometimes, the app running in the background causes a crash. It usually happens when you think that you have closed the app, but it is not close in reality. When you re-open the app, it may crash. In this scenario, force-stop the DJI GO4 app is one of the best steps to fix the issue. This will prevent your app from running in the background. Check out how to enable the force stop option on your app through the following steps:
- Go to the Settings of your Android phone
- Then, look for the option Apps and Notifications or App Management
- Locate the problematic DJI GO4 App
- Select the app and hit the option Force Stop
- Tap OK to confirm your action
In most cases, force app close fix the issue; however, if it still troubles you then move to the next solution!
5. Reinstall the App
If the troubleshooting methods mentioned earlier fail, you may try uninstalling and reinstalling the DIJ GO 4 App. More often than not, reinstalling the app helps resolve the issue instantly. More often than not, corrupted files lead to the crash. In such a situation, reinstalling the app helps get rid of corrupted files in the app. Go over the following pointers to know how to uninstall and reinstall the app:
➢ Uninstall the app
- Press and hold the DIJ GO 4 app’s icon visible on your mobile phone’s screen
- Then, select the option Uninstall to uninstall it. It will uninstall the app immediately
➢ Reinstall the app
- Go to the Google Play Store
- Input the app’s name in the search bar icon
- Let the search engine find your app
- Finally, hit the option Install to download and install it on your phone.
6. Free Up Storage Space
Oftentimes, we don’t bother much about storage space and keep filling our devices with all the important and not-so-important files. Whether it is an important app or file or not, it occupies space, which congests your device, and soon after, it starts to act up.
If no troubleshooting tip has worked for you so far, then possibly your device is congested, and that’s the reason for the DJI GO 4 App crash. The best solution in such a situation is to free up storage space. Go through the following steps to know how to free up storage space:
- Go to the Settings
- Navigate to the option App Management and hit it
- Choose your app DJI GO 4 App, and click on it
- Now, tap the option Storage
- Hit the clear cache option to free up the space
Aside from that, consider deleting unwanted photos/videos, old text messages, and old voicemail messages for enhanced performance.
Also Read:
7. Factory Reset Your Android Phone
Lastly, you can opt for the Factory resetting option. Well, if none of the above solutions have helped you, then it’s time to use your last arrow, i.e., to factory reset your device. Most probably, factory resetting your Android phone can resolve the crashing issue of the DJI GO 4 App.
However, make sure you first complete the data backup procedure before using this solution. Factory resetting your device will permanently erase all of your data, leaving the least possibility for recovery. Once you have stored your data in a safe location, you can follow these steps for factory resetting your device:
- Go to the Settings on your phone
- Select the option System
- Navigate to the Reset options
- Tap on the option Erase all data
- Provide your PIN if it is required
- Select the option Erase all data.
After factory resetting, you will need to download and install your DJI GO 4 App.
8. Get it Checked by Professionals
The above-mentioned solutions work in most case; however, if none of them work for you, then it is advisable to take your device to the doctor (professional service providers), and get your device checked by them. Using advanced tools and techniques, they will fix the issue instantly and let you have your app working fine.
Also Read: How to Fly DJI Drones Safely in Light Rain – A Complete Guide
The bottom Line
So, these are the top 8 fixes you can try to get rid of the DJI GO 4 App crash on Android in no time. All of these are tried and true troubleshooting methods to resolve the unexpected crash of the DJI GO 4 App on Android.
Moreover, all of these tips are easy to follow. You can fix your app in no time using these tips. Aside from that, be patient! We know it becomes frustrating to have your app crashing exactly when you need it the most. But you need to know that being impatient won’t help you much. Trying different methods can do! So, try these methods and get your app working perfectly in any situation!
